Terms and Conditions - Children 1st Day Nurseries

Terms and Conditions

Fees are to be paid in advance on the 1st of every month: fees are payable by Direct Debit or by Tax Free Childcare (TFC)/Childcare Vouchers. Fees are payable throughout the year for your child’s reserved place.

Admission: – A non refundable registration fee will secure your child’s place When your child attends their settling in visit they will receive a Nursery Welcome Pack which includes a returnable door entry key fob  (not applicable to Grant Funded only children).  Your booking is not secured until you receive written confirmation.  If you have entered an estimated start date on your application form, we would be grateful if you would confirm your actual start date no less than 6 weeks in advance or a charge will be incurred if start date delayed without required notice

Hours: – It is a statutory requirement that staff/child ratios are adhered to at all times therefore we appreciate parent’s co-operation regarding hours.  If you require longer hours than initially reserved on admission, please discuss this with your Nursery manager.  Please note that late collection charges may be applied if your child is collected after the end of their session.

Booked days may not be exchanged, except in special circumstances which are agreed.

Where additional sessions are taken these will be billed at the current rates irrespective of any discount in place which only applies to the regular booking pattern.

Bank Holidays: – The nursery is open all year round with the exception of Bank Holidays and the week between Christmas and New Year.  Bank Holidays will be charged at your normal rate (there will be no charge for one calendar week over the Christmas shutdown period).

Holidays: – All holidays taken remain payable under the current booking pattern and no reduction is given during this period

Illness: – In the case of prolonged illness please speak to your nursery manager who will discuss the options available to you.

Term-time only rate: – This rate is available for term-time only contracts (for children attending three days or more) please speak to your nursery manager for an information leaflet.

Sibling discounts: – Two children each attending a minimum of 3 full days will receive a 5% reduction on the elder child’s net fees.  This offer may not be used with any other discounts.

First month’s fees:- You will be required to pay your first months fees in full whilst attending your settling in visit.

Fees Paid By Direct Debit : – Direct Debits will be collected on the 1st of every month.  If the 1st is not a working day then they will be collected on the nearest working day after the 1st.If a Direct Debit fails the outstanding fees will need to be paid by an alternative method within 2 working days.  A £25.00 surcharge will be applied for failed Direct Debit payments (due to bank charges).

Fees Paid By Electronic Vouchers/TFC:- It is the parent’s responsibility to ensure that when paying on line that their vouchers are released and the funds reach Children 1st by the 1st of the month, a £15.00 surcharge will be applied if payment is not received on the 1st, and alternative method of payment is required Please ensure that your child’s name and the nursery they attend is included on the voucher for accurate identification

Fees Paid by Alternative Means:- Where payment is not made in full by direct debit or TFC/childcare vouchers (or a combination of these two methods) you will incur a monthly administration fee of £5.00 per child.

Late Payments:-All fees are payable in advance on the 1st of every month. A 10% surcharge on the remaining balance of your account will be payable on amounts outstanding after the 7th of every month.

Changing method of payment:-We will require 6 weeks notice in writing should you wish to change your method of payment.

Occasionally parents may experience some difficulties paying their fees if this should happen please speak to your Nursery Manager who will help to find a method to resolve the situation.

Reduction in bookings:- A minimum of one month’s notice, in writing, is required for reductions in bookings.

Terminating the booking/placement:-Six weeks- notice, in writing, is required to terminate the booking / placement of your child. If you do not provide appropriate notice you will still be required to pay one month’s fees.

Facebook and Social Media:-We respectfully request that parents/carers do not make friend requests or personal contact with Children 1st staff on any social media platform for reasons of confidentiality and privacy.

Children 1st Facebook page is available for all parents/carers to follow @Children1stDayNurseries.





NG10 1HQ            Tel: 0115 9732600

Website Terms and Conditions. 

This agreement applies as between you, the User of this Web Site and Children 1st, the owner(s) of this Web Site. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these terms and conditions, you should stop using the Web Site immediately.

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“Children 1st means Children 1st, Mayfield House, 1 Nottingham Road, Long Eaton, Nottingham, NG10 1HQ;
“Service” means collectively any online facilities, tools, services or information that Children 1st makes available through the Web Site either now or in the future;

“Premises” Means our place(s) of business located at Mayfield House, 1 Nottingham Road, Long Eaton, Nottingham, NG10 1HQ;

“System” means any online communications infrastructure that Children 1st makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” means any third party that accesses the Web Site and is not employed by Children 1st and acting in the course of their employment; and

“Web Site” means the website that you are currently using (https://www.children1stdaynurseries.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Intellectual Property

2.1 Subject to the exceptions in Clause 3 of these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Children 1st, our affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

2.2 Subject to Clause 4 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by Children 1st.

3. Third Party Intellectual Property

3.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

3.2 Subject to Clause 4 or you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express written permission to do so by the relevant manufacturer or supplier.

4. Fair Use of Intellectual Property

Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

5. Links to Other Web Sites

This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Children 1st or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

6. Links to this Web Site

Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site www.children1stdaynurseries.com without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Children 1st. To find out more please contact us by email at enquiry.children1st@breedonhouse.co.uk or by post at Mayfield House, 1 Nottingham Road, Long Eaton, Nottingham, NG10 1HQ.

7. Use of Communications Facilities

7.1 When using the enquiry form or any other System on the Web Site you should do so in accordance with the following rules:

7.1.1 You must not use obscene or vulgar language;

7.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

7.1.3 You must not submit Content that is intended to promote or incite violence;

7.1.4 It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;

7.1.5 The means by which you identify yourself must not violate these terms of use or any applicable laws;

7.1.6 You must not impersonate other people, particularly employees and representatives of Children 1st or our affiliates; and

7.1.7 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.

7.2 You acknowledge that Children 1st reserves the right to monitor any and all communications made to us or using our System.

7.3 In order to use the enquiry form and any other communication facility that may be added in the future on this Web Site, you are required to submit certain personal details. By continuing to use this Web Site you represent and warrant that:

7.3.1 Any information you submit is accurate and truthful; and

7.3.2 You will keep this information accurate and up-to-date.

8. Privacy

Use of the Web Site is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above.

9. Disclaimers

9.1 Children 1st makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.

9.2 No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.

9.3 No part of this Web Site is intended to constitute a contractual offer capable of acceptance. No goods and / or services are sold through this Web Site and product and / or service details are provided for information purposes only

9.4 Whilst every effort has been made to ensure that all graphical representations of products and / or descriptions of services available from Children 1st correspond to the actual products and / or services, Children 1st is not responsible for any variations from these descriptions.

9.5 Children 1st does not represent or warrant that such products and / or services will be available from us or our Premises. For this reason, please contact us prior to visiting if you wish to enquire as to the availability of any products and / or services. Any such enquiry does not give rise to any express or implied warranty that the products and / or services forming the subject matter of your enquiry will be available upon your arrival at our Premises.

9.6 All pricing information on the Web Site is correct at the time of going online. Children 1st reserves the right to change prices and alter or remove any special offers from time to time and as necessary. .

10. Availability of the Web Site

The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

Children 1st accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

11. Limitation of Liability

11.1 To the maximum extent permitted by law, Children 1st accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.

11.2 Nothing in these terms and conditions excludes or restricts Children 1st’s liability for death or personal injury resulting from any negligence or fraud on the part of Children 1st.

11.3 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

12. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

13. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

14. Notices

All notices / communications shall be given to us either by post to our Premises (see address above) or by email to enquiry.children1st@breedonhouse.co.uk.  Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

15. Law and Jurisdiction

These terms and conditions and the relationship between you and Children 1st shall be governed by and construed in accordance with the Law of England and Wales and Children 1st and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

16. Cookies

www.children1stdaynurseries.com places cookies which are small data files on your computer or handheld device. This is standard practice for all websites.
Cookies help us deliver a helpful, quality website and enhance the browsing experience for our users. We use cookies to collect information about your browsing behaviour to help us provide relevant information and to plan and improve our content. We do not use cookies to collect or record information on users’ name, address or other contact details.

By using and browsing the Children 1st website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site. If you would like further information about Children 1st and our services, please telephone us on 0115 9732600.

Come along &


We would love to meet you and your child and take you on a tour of your local Children 1st Nursery. Our experienced staff will be delighted to answer any questions you have about enrolling your child in our nurseries.

Our promise to you

We will deliver the highest quality of learning and care to your child